> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://learn.fieldproapp.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Access to the Mobile Application

Articles on: [Mobile](https://learn.fieldproapp.com/en/category/mobile-app-da93e0/)

Our mobile application, **FieldPro** works on all Android phones version 7.0 or above, with high accuracy GPS and 1 Gb of RAM  
  
* On the Google Play Store, search for **FieldPro V3** or click on this link: [Google Play Store](https://play.google.com/store/apps/details?id=com.optimetriks.fieldpro&gl=US)
* Click on the App to install it on your phone.
* Click on **Agree** to  accept FieldPro's Terms & conditions and privacy policy
###### Login Options

###### 1. Phone Number Login
1. Select your **country code** (e.g., Kenya +254)
2. Enter your **registered phone number**.
3. Click **Continue/Login**.
4. Enter the **One-Time Password (OTP)** sent via SMS or allow auto-fill.

###### 2. Google Sign-In (Beta Feature)
* Click on **“Sign in with Google”**.
* Select your Google account from the device.
For more info on logging in using google sign in please click on [video](https://www.loom.com/share/2dddea19d40a4446a308070c1c322ca5)
~ **Camera** - to take pictures  
~ **Location** - to capture GPS coordinates allow location all the time

![](https://storage.crisp.chat/users/helpdesk/website/eccae9ddfa738000/untitled-8_1k3q52t.png)

~ **Storage** - to store pictures taken 
  
Once you have given the App permissions, the App will start synchronizing. Please wait until the app syncs to 100 % and everything is set up, it should take a few seconds/minutes to complete.

| For more information on the above actions, please watch this [Video](https://www.loom.com/share/7c0fd9264b01458eb5498f0011078f7a)

|| **NOTE:**
|| We have a control measure that restricts multiple logins into mobile user accounts. This is a security measure that ensures only 1 user is entitled to their unique login. (see the screenshot below)
|| You must ensure the date and time is correctly set on your phone/device, else the app won't work (See the screenshot below)
|| The app must be given access to GPS at all times, else you won't be able to use the app (See the screenshot below)

**1. In the event that more than one user has logged into an account they'll be automatically logged out as shown below**

![](https://storage.crisp.chat/users/helpdesk/website/eccae9ddfa738000/logout_j1ueiv.png)

For users who have been log out, they can only be unlocked from the web interface [here](https://learn.fieldproapp.com/en/article/manage-mobile-users-1at3ckf/)

**2. Users with incorrect date/time won't be able to use the app until they correct their time.**

![](https://storage.crisp.chat/users/helpdesk/website/eccae9ddfa738000/timeinaccurate_1cbspn7.png)

**3. Users with their GPS turned off won't be able to use the app until they turn it on**

![](https://storage.crisp.chat/users/helpdesk/website/eccae9ddfa738000/gps_e1sq17.png)
Below are the steps to access the Order Module application:
* After installing the main **FieldPro** app (as shown above), open the **Google Play Store**.
* Search for **“FieldPro: Order Module”** and install it.
* Once installation is complete, return to the main FieldPro app.
* Open any customer profile.
* On the customer card, you will find an icon labeled **“Direct Sale”** or **“New Order”**, depending on what has been activated on the web app.