Training

Web App

To get started on how to use the web platform to manage your users, clients, etc.

1 session

Duration: 1-hour

Attendance: Supervision team (We should at least have two champions from the client)

No training session can be done on the web app before all the attendees have received their credentials and connected to the platform.

Dashboard

To help you view your data on the reporting dashboards, export the data, etc.

1 session

Duration: 1-hour

Attendance: Supervision team

Mobile App

To take you through the functionalities of the app for the mobile users

1 session / group

Duration: 1-hour

Attendance: Mobile users team + Supervision team

Number of attendees: 10-15 people / session

No training session can be done on the mobile app before all the attendees have:
An Android device
Downloaded, installed, and logged in to the application

Support

To help you on the process to submit a request through the portal, view the answer, etc.

1 session

Duration: 30 min

Attendance: Supervision team

Once the training sessions have been completed, you will be responsible for organizing the internal knowledge transfer and for further training sessions/training new users or replacements.

Extra training sessions will be charged 450 USD/half a day. They will have to be requested to your FieldPro Account Manager through our ticketing system

On-site training sessions will be charged and price will be assessed based on the location.

Updated on: 26/05/2023