Articles on: Legal & Security
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Database size

Articles on: Legal & Security

Database size

As a client you are entitled with a database allowance of:

1m workflow reports

The size of the database is displayed in your environment in full transparency.

When 80% of the threshold is reached an alert will be sent providing you with 2 options:

purchase of additional capacity

raising the threshold to 5m lines for each table = 1,000€ / year

raising the threshold to 15m lines for each table= 2,500€ / year

we increase the capacity accordingly after receiving the corresponding payment

no action, we delete the oldest workflow reports and all their related data (activity report, uploads, transformation logs, etc.).

For free trial and pilot clients, the quota is 10k for the log and 10k for the submissions

Database back ups

We perform monthly backups of all the data, that are kept forever.


Pictures related to a submission are kept for 3 months, then archived, then deleted after 2 years

Pictures related to an item are always kept


Logs necessary to build dashboards are kept forever, within the database capacity

Other logs are deleted after 3 months

Activity reports / Submissions

They are kept without limit of time, within the database capacity

Client Archive and Deletion

After 2 years a client in archived state is permanently deleted

Updated on: 22/03/2024

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