GPS Tracking
How it works
How to view and read the GPS tracking report
The Geo tracking feature enables to follow where the mobile user is going to during their field activities.
Every 15 minutes, the location of the mobile user is captured, even if his data connectivity is switched off.
For real-time GPS Tracking/monitoring, a user should have the internet connection switched on, otherwise, the logs will be stored on the phone and then uploaded to the server once back online.
For easier interpretation of this report, it's better to view one user per date.
The report can be filtered by:
Date
Users
Team
To view the tracks/path taken, select your user and date and then click on the profile icon on the map so as to be able to view the tracks and the timeline of all activities done by the user during the day.
Note that when a user is selected the screen displayed shows customers arranged from what was visited first and last during the day. Check in, check out and time spent on each customer visited is well defined.
Each red dot(GPS icons) shows a place where the user has checked in and checked out.
The number shows in what order the place was visited during the day
The green flag shows the start of the day, while the red flag shows the end of the day
The timeline report on the right shows all activities from the user.
Clicking on Show matching routes shows the route followed
To view more details on what was submitted for the customer by a user, click on the users abbreviations on the map and you will be able to see all details of different clients he/she visited.
The customer display name can also be modified on the GPS tracking report, this is in a scenario where we have customers with the same name.
See below video on how to change the customer display name on the GPS Tracking report.
For more actions on the article above, click on the video below.
How to view and read the GPS tracking report
The Geo tracking feature enables to follow where the mobile user is going to during their field activities.
How it works
Every 15 minutes, the location of the mobile user is captured, even if his data connectivity is switched off.
For real-time GPS Tracking/monitoring, a user should have the internet connection switched on, otherwise, the logs will be stored on the phone and then uploaded to the server once back online.
How to view and read the GPS tracking report
For easier interpretation of this report, it's better to view one user per date.
The report can be filtered by:
Date
Users
Team
To view the tracks/path taken, select your user and date and then click on the profile icon on the map so as to be able to view the tracks and the timeline of all activities done by the user during the day.
Note that when a user is selected the screen displayed shows customers arranged from what was visited first and last during the day. Check in, check out and time spent on each customer visited is well defined.
Each red dot(GPS icons) shows a place where the user has checked in and checked out.
The number shows in what order the place was visited during the day
The green flag shows the start of the day, while the red flag shows the end of the day
The timeline report on the right shows all activities from the user.
Clicking on Show matching routes shows the route followed
To view more details on what was submitted for the customer by a user, click on the users abbreviations on the map and you will be able to see all details of different clients he/she visited.
The customer display name can also be modified on the GPS tracking report, this is in a scenario where we have customers with the same name.
See below video on how to change the customer display name on the GPS Tracking report.
For more actions on the article above, click on the video below.
Updated on: 07/05/2024
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