GPS Tracking
GPS tracking allows for the monitoring of mobile users' locations during field activities.
This feature is essential for businesses that require oversight of their employees' movements and activities in real-time or through historical data analysis.
How it works
Viewing and interpreting GPS Tracking Reports
The GPS tracking system captures the location of a mobile user every 15 minutes, even if the user's data connectivity is turned off.
For real-time monitoring, an internet connection is necessary; otherwise, the location logs are stored on the device and uploaded to the server once the user reconnects to the internet.
This ensures that all movements are recorded, providing a comprehensive view of user activities throughout the day.
To effectively interpret GPS tracking reports, it is advisable to focus on one user per date.
The reports can be filtered by:
Date
Users
Team
To view the paths taken by a user, select the desired user and date, then click on the profile icon on the map. This action will display the tracks and a timeline of all activities performed by the user throughout the day.
Note that when a user is selected the screen displayed shows customers arranged from what was visited first and last during the day. Check in, check out and time spent on each customer visited is well defined.
Each red dot(GPS icons) shows a place where the user has checked in and checked out.
The number shows in what order the place was visited during the day
The green flag shows the start of the day, while the red flag shows the end of the day
The timeline report on the right shows all activities from the user.
Clicking on Show matching routes shows the route followed
To access detailed information about customer interactions, click on the user's abbreviation on the map. This will reveal all details related to different clients visited by that user.
The customer display name can also be modified on the GPS tracking report, this is in a scenario where we have customers with the same name.
See below video on how to change the customer display name on the GPS Tracking report.
For more actions on the article above, click on the video below.
This feature is essential for businesses that require oversight of their employees' movements and activities in real-time or through historical data analysis.
How it works
Viewing and interpreting GPS Tracking Reports
How it works
The GPS tracking system captures the location of a mobile user every 15 minutes, even if the user's data connectivity is turned off.
For real-time monitoring, an internet connection is necessary; otherwise, the location logs are stored on the device and uploaded to the server once the user reconnects to the internet.
This ensures that all movements are recorded, providing a comprehensive view of user activities throughout the day.
Viewing and interpreting GPS Tracking Reports
To effectively interpret GPS tracking reports, it is advisable to focus on one user per date.
The reports can be filtered by:
Date
Users
Team
To view the paths taken by a user, select the desired user and date, then click on the profile icon on the map. This action will display the tracks and a timeline of all activities performed by the user throughout the day.
Note that when a user is selected the screen displayed shows customers arranged from what was visited first and last during the day. Check in, check out and time spent on each customer visited is well defined.
Each red dot(GPS icons) shows a place where the user has checked in and checked out.
The number shows in what order the place was visited during the day
The green flag shows the start of the day, while the red flag shows the end of the day
The timeline report on the right shows all activities from the user.
Clicking on Show matching routes shows the route followed
To access detailed information about customer interactions, click on the user's abbreviation on the map. This will reveal all details related to different clients visited by that user.
The customer display name can also be modified on the GPS tracking report, this is in a scenario where we have customers with the same name.
See below video on how to change the customer display name on the GPS Tracking report.
For more actions on the article above, click on the video below.
Updated on: 29/11/2024
Thank you!