General questions

• Client Implementation Packs

  Client Implementation Packs Capacity Limits for use of FieldPro Client Implementation Packs Several Implementation Packs are available to our clients at different prices, depending on the level of the complexity of the deployment, and on the assistance they need. Each of them is generally recommended based on the Commercial Plan they choose, but can be selected freely.Few readers

• View your Billing information

  Articles on: Billing & Pricing On the top left of the home page, click on the settings icon then select Billing You will then be directed to a page where your billing information is displayed: Number of licenses Stripe Customer id Billing Owner name aFew readers

• Change Requests

  Articles on: Billing & Pricing If there is a need to proceed to a change to the initial scope during the life of the project, the following process applies: Need to share the exact request through our ticketing system We will assess the request and decide if it qualifies as: A normal support request, to be handled as part of our support SLAs A major change, for which we need to assess the man-days of software development/data visuFew readers

• Payment Terms

  Articles on: Billing & Pricing User count The licence fees apply to all the mobile users with a licence on the platform. Payment terms The set up fee is due at the start of the set up process. The licence fees are to be paid on a quarterly basis, before the quarter begins. The licences can be adjusted at each billing cycle. Methods You can pay by credit card online or through bank transfer. Applicable TaxFew readers

• Free Trial

  What is the Free Trial environment The free trial environment allows new users to start experiencing the FieldPro app. It provides an access to a simplified environment, where not all features are available. The free trial lasts for 30 days. If you don't activate your subscription within 60 days after the end of the free trial, the environment will be deleted. If you want to access more features, you need to upgrade your plan by buying a subscription, you will keep access to your data.Few readers